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That thing I want is out of stock! When will it be back?

Soon! Since we make everything in limited batches, it can take some time to rebuild our inventory. Please sign up for email notifications to learn when something is back in stock!

Why does my candle look bumpy after burning?

After you burn your candle, you may notice the top doesn't look as nice and smooth as it started out. As with life, sometimes soy wax can get a little bumpy. Rough tops are due to polymorphism, a completely natural property of soy wax. While it's not always aesthically pleasing, it doesn't impact the functionality or quality of the candle. So don't let a few bumps of wax get in the way of your adventure. Strike a match and enjoy.


How do I check my order?

We will keep you updated through the whole process, so make sure our emails don't go to spam!

How do I place a large gift order?

If you'd like to place a large gift order and ship to multiple recipients, please reach out to us at hello@storiologie.com.

Do you offer wholesale?

Yes! We've partnered with the online platform Faire for all of our wholesale listings. Shop directly at this link or reach out to us at wholesale@storiologie.com for more information.

Shipping & Returns

When will my order ship?

Check out our Shipping & Returns page for more information and any updates on fulfillment timelines.

We're a small business, and processing times may vary as we focus our energy where it's needed most at any given moment. We might not be as fast to ship as some companies, but when you purchase from us, you know your order is being prepared with the utmost care and quality.

Can I return my order?

If you are not completely satisfied with your purchase, please review our Returns & Exchanges Policy. If your item is eleigble for return, you can submit a request via our Return & Exchange Request Form.